Legal documents
The full set of Monitrax legal documents, policies, and disclosures. Operated by ReNew Holding Company Pty Ltd (ACN 675 267 311).
Documents you accept at signup
- Terms of Service
The agreement between you and Monitrax when you use the service.
v1.0-2026-05-24 · Effective from 2026-05-24 - Privacy Policy
How Monitrax collects, uses, stores, protects, and discloses personal information.
v1.0-2026-05-24 · Effective from 2026-05-24 - AFSL, Credit and Tax Boundary Disclosure
What Monitrax is, and what it is not, under Australian financial services, credit, and tax agent services law.
v1.0-2026-05-24 · Effective from 2026-05-24
Other policies and disclosures
These documents form part of how Monitrax operates and are incorporated by reference into the Terms of Service. Some apply only when you use a specific feature (for example, Open Banking, a paid subscription, or the professional marketplace).
- Consumer Data Right Policy
How Monitrax handles Consumer Data Right data when Open Banking features are enabled.
v1.0-2026-05-24 · Effective from 2026-05-24 - CDR Consent Collection Notice Template
Website and in-app copy for the bank connection consent step.
v1.0-2026-05-24 · Effective from 2026-05-24 - Subscription and Billing Terms
Subscription, billing, trial, cancellation, refund, and payment terms for Monitrax.
v1.0-2026-05-24 · Effective from 2026-05-24 - AI Use Disclosure
How Monitrax uses AI-assisted features and what users should understand before relying on AI outputs.
v1.0-2026-05-24 · Effective from 2026-05-24 - Cookie Notice
How Monitrax uses cookies and similar technologies.
v1.0-2026-05-24 · Effective from 2026-05-24 - Complaints Policy
How users can make complaints about Monitrax, including privacy, CDR, billing, and service complaints.
v1.0-2026-05-24 · Effective from 2026-05-24 - Professional Marketplace Terms
Terms that apply if Monitrax allows users to connect with third-party professionals.
v1.0-2026-05-24 · Effective from 2026-05-24 - Data Retention and Deletion Schedule
Summary of how Monitrax retains, deletes, and de-identifies account, personal, financial, and CDR data.
v1.0-2026-05-24 · Effective from 2026-05-24 - Security Statement
High-level summary of Monitrax's security approach.
v1.0-2026-05-24 · Effective from 2026-05-24 - Website Acceptable Use Policy
Rules for using Monitrax website, platform, messaging, marketplace, and community features.
v1.0-2026-05-24 · Effective from 2026-05-24